My Experience
For more than 20 years, I've partnered with churches, ministries, nonprofits, and higher education organizations to help leaders turn vision into meaningful results.
I currently serve as a National Director with InterVarsity Christian Fellowship, where I lead organization-wide initiatives, develop strategies, manage complex projects, and equip teams to advance mission-driven work.
My “Coach Approach to Leading and Managing” certification shapes how I partner with leaders—asking the right questions, building their team's ownership rather than dependence on me, and equipping them to sustain the systems and progress long after our engagement ends. I also hold an Executive Certificate in Diversity, Equity, & Inclusion from Georgetown University, bringing a systems-level approach to organizational culture, talent practices, and inclusive leadership, and I am certified in Cultural Intelligence (CQ®), equipping me to help organizations build healthy, inclusive cultures across differences, resolving cross-cultural conflicts.
My experience includes:
Assessing organizational health and creating clear recommendations with actionable implementation plans.
Facilitating strategic planning and organizational change initiatives.
Building systems that improve communication, accountability, and decision-making.
Aligning teams, priorities, and resources around organizational goals.
Coaching senior leaders and developing healthy, high-performing teams.
Leading cross-functional initiatives from planning through execution.
What Distinguishes Me
I help churches, ministries, and nonprofit leaders turn vision into action instead of letting strategic plans sit on a shelf, bringing a rare combination for a fractional executive partner: the instinct to diagnose what's actually broken, the clarity to distill it into the few priorities that matter, and the drive to get people moving on them right away. I stay embedded through execution so momentum doesn't stall the moment the diagnosis is done.
My approach combines trust, empathy, and execution—creating space for thoughtful dialogue while helping organizations make decisions, implement solutions, and achieve meaningful results.
Testimonial
“Working with Crystal is like having a trusted partner to bounce ideas off of, clarify your goals, and turn those goals into a reality in a straightforward way. Crystal has the unique ability to understand somebody’s overall vision for a project and gently guide them with clear action steps and continued encouragement. She helps people troubleshoot unexpected obstacles while never losing sight of what you are trying to achieve. More than all this, she becomes a trusted friend that you can celebrate with; a true confidante and cheerleader that you didn’t know you needed all along.”
--Tiffany Tao Joiner, Senior Leader, World Vision
